Help
Frequently asked questions
How do I pay?
Place your order, then transfer the exact amount shown to our bank account using your order reference as the narration. Submit your transfer details on your order page and we will confirm once the money reaches our account.
When is my order confirmed?
Only after our team verifies the transfer in our bank account. Uploading a receipt helps us find your payment faster, but it is not treated as confirmation.
How do I track my order?
Use the private tracking link shown after checkout, or go to Track Order and enter your order reference with the email or phone number you used.
How much is delivery?
It depends on your address. Place your order with your full address and we'll confirm the delivery fee with our logistics partner. Your order page then shows your total before you pay.